Our concierge business service is tailored to remove all the stress and anxiety for our international clients. Traveling to Vietnam for the first time can be a daunting experience and as an expat company, we know this from first hand experience. We aim to assist with a streamline business trip that is efficient and productive to source and procure industrial heating equipment from reliable suppliers and manufacturers. We are flexible to accommodate as much as you require and our staff are contactable 24/7 if any issues arise to ensure your safety is our top priority. Vietnam is a very safe country with a very low serious crime rate. The main issue for first time visitors is navigating the traffic chaos and trying to cross the roads unassisted. We really stress to our clients that petty theft can be an issue and need to remain vigilant with using cell phones on the side of the roads and leaving bags unattended. Many people fall victim to having their phones or bag snatched out of their hands, gold/silver chains pulled off the necks by petty thieves on motorbikes. This happens so quickly and there is no way to react in time to prevent the theft. There are also many scams the Vietnamese use with money switching because the banknotes are very similar in colour and large notes can easily be mistaken for smaller values. It is wise to ask our Vietnamese representative to negotiate prices and make purchases for you to avoid being scammed.
Our expat technical consultant will discuss your exact requirements and purchasing needs. We will collect the information of Vietnamese companies that you may have already sourced yourself and develop a meeting schedule on your behalf. If you are unsure where to start your business trip and need recommendations of trusted suppliers and manufacturers through our network, we will organize this too and develop an itinerary tailored to your needs. Our technical consultant will attend all meetings with you to ensure all your questions are answered and provide a non biased opinion if the products are suitable for your application.
One of our fluent Vietnamese/English speaking representatives and regular driver will meet you at the airport and ensure you are safely transported to your pre booked hotel. Assist with checking in and answer any questions you may have. It is not uncommon for hotels to request to hold onto your passport as security. Our representative will ensure this is clearly explained and sometimes a photocopy of your passport will suffice. We recommend choosing a hotel away from the city centre as Ho Chi Minh City is very congested and most suppliers and manufacturers operate outside the city centre. We can recommend a more convenient location and modern 4 star hotel that is very affordable. Business travel in Vietnam can be a very rewarding experience with the right people to support you.
Depending on when your flight arrives into Ho Chi Minh City,Vietnam we will develop an itinerary around your business travel schedule. If the flight is in the evening and the hotel check in completed, the option is to eat at the hotel or our representative can escort you to try some of Saigon's famous street food near the hotel. Otherwise if you prefer to relax at the hotel and sleep that is your choice! We will arrange to meet you the following morning with our translator, driver and expat technical consultant to assist you begin a positive business trip.
If your flight arrives in the morning or afternoon before check in time at the hotel. We will organize a meeting with suppliers to work around your schedule. Lunch and or dinner will be provided at one of the many vibrant local restaurants and we will invite key english speaking sales representatives to join us for a casual chat over some local delicacies and beers. Afterwards we will escort you to your hotel to check in and free time at your leisure. Depending on how many days your business trip is scheduled for, we will continue to assist with more meetings with companies pre organized by yourself or introduced by Kanga Safety Services.
If you are successful and wish to proceed with a supplier or manufacturer our Vietnamese/English representative will assist you with the sales contract, explain the terms and conditions and negotiate payment terms on your behalf. We have a regular Vietnamese logistics company to handle freight, shipping and customs clearance to your home country if required.
On the day of departure our Vietnamese representative and driver will escort from your hotel to the departure gate at the international airport and ensure you safely arrive on time and wish you a pleasant flight home. We aim to ensure you experienced a safe and worthwhile business trip.